Once it lands, it’s yours

Refund Policy

A delivered name doesn’t roll back. Here’s what that means, and what happens when a delivery goes wrong.

The short version

  • Check the name, the price and what’s included before you pay.
  • Once a name is handed over, the sale is final.
  • Paid but didn’t get it? Tell us within 48 hours and we’ll sort it out.

1. Digital goods

Everything dice sells is a digital asset or service delivered online. A delivered digital item can’t really be returned, so sales are final unless the law where you live says otherwise.

2. Delivered is final

After a name or account has been handed over or moved to you, we generally can’t refund, cancel or swap it for another. That’s why we confirm every detail in the chat before you pay. This doesn’t limit any rights you have that the law doesn’t allow anyone to waive.

3. When delivery fails

If a technical problem stops the handover, or you were charged and didn’t receive the name, message @risktaker on Telegram within 48 hours. Include your proof of payment and the order details (the handle, the amount and when you paid). We’ll look into it and put it right as quickly as we can.

4. Chargebacks

An unauthorised or fraudulent chargeback can lead to a permanent ban from our services and, where needed, lawful steps to recover the loss.

5. Updates

We may change this policy to make it clearer or to follow new legal requirements. If you keep using the site after a change, you accept the updated policy.

6. Contact

Telegram: @risktaker. We like questions before a purchase much more than drama after one.

All products are digital. See how to buy for what to check before you pay.